Air Canada Receives Strike Notice from CUPE - Airline revises ticketing policy so customers can change bookings free of charge

MONTREAL, Sept. 16, 2011 /CNW Telbec/ - Air Canada has received a strike notice from the Canadian Union of Public Employees (CUPE), which represents the airline's 6,800 flight attendants, confirming the union's intention to begin a strike at 12:01 a.m. Wednesday, September 21, 2011.

Talks between the parties are ongoing and will continue prior to the strike deadline, assisted by federally-appointed mediators. However, in recognition of the uncertainty for customers this situation may cause, Air Canada has introduced a flexible rebooking policy to enable customers booked for travel over the next six days on a rolling window basis (September 16-21, 17-22, etc.) to change flights free of charge to a later date until December 9, 2011, subject to seat availability.

Customers wishing to change flights purchased directly through Air Canada are requested to use the on-line Self Service Rebooking Tool available at www.aircanada.com.  Customers can also contact the Air Canada call centre, however wait times are longer than usual due to increased call volumes. Customers who booked travel through a travel agent must contact their agent directly.

In the event of a work disruption, Air Canada will implement a partial schedule including codeshare flights operated by its partner airlines.

The airline will provide further updates as developments warrant.

For more details and information updates please consult aircanada.com and follow @AirCanada on Twitter and Facebook.

CAUTION REGARDING FORWARD-LOOKING INFORMATION 

Air Canada's public communications may include forward-looking statements within the meaning of applicable securities laws. Forward-looking statements, by their nature, are based on assumptions and are subject to important risks and uncertainties, including those described below. Forward-looking statements cannot be relied upon due to, amongst other things, changing external events and general uncertainties of the business. Actual results may differ materially from results indicated in forward-looking statements due to a number of factors, including without limitation, industry, market, credit and economic conditions, the ability to reduce operating costs and secure financing, pension issues, energy prices, currency exchange and interest rates, employee and labour relations, competition, war, terrorist acts, epidemic diseases, environmental factors (including weather systems and other natural phenomena and factors arising from man-made sources), insurance issues and costs, changes in demand due to the seasonal nature of the business, supply issues, changes in laws, regulatory developments or proceedings, pending and future litigation and actions by third parties as well as the factors identified throughout Air Canada's public disclosure file available at www.sedar.com. Any forward-looking statements contained in this news release represent Air Canada's expectations as of the date of this news release and are subject to change after such date. However, Air Canada disclaims any intention or obligation to update or revise any forward-looking statements whether as a result of new information, future events or otherwise, except as required under applicable securities regulations.

For further information:
Contacts :   Isabelle Arthur (Montréal)  514 422-5788
  Peter Fitzpatrick (Toronto)  416 263-5576
  Angela Mah (Vancouver)  604 270-5741
Internet :   aircanada.com